Self-Checkout Success in Iceland

August 21, 2023
3
min read
Aerial shot of festival

In the far north of Iceland, the Dalvik Fish Festival draws crowds of 20,000 people who come to sample the large array of free fish provided, along with activities, entertainment, a big concert and a grand finale with huge fireworks. All this to enjoy with the backdrop of the amazing scenery around Dalvik.

To cater for this influx of poeple, Samkaup got creative when lending support to the local Dalvik store, Kjorbudin, during the festival’s bustling days. Together, Samkaup and Lobyco, joined forces to orchestrate a self-checkout setup and fine-tune the physical infrastructure to ensure seamless operations in the midst of the festival.

With the bustling aisles of the store, we were thrilled to see we could mitigate long queues with the new easy self-checkout which streamlined the shopping experience for festival-goers in stores.

Take a watch of the in-store experience:

The results speak for themselves - over the 3 key days of the festival, there was a Sunday peak of 28% of transactions going through the self-checkouts.

We congratulate Samkaup and all of Iceland on another successful Fish Festival, and look forward to onboarding even more stores in the future.

More Insights

Personalisation to retailers
October 31, 2024
5
min read

Targeted promotions to become more personalised

Inflation is an uncertainty–especially for consumers and retailers. Why is becoming more digital as a retailer so important, and how can targeted, personalised promotions help you raise your customer loyalty.
Read more
Transforming Loyalty with Big Insights from The BIG Handshake 2024 in Amsterdam
October 29, 2024
2
min read

Transforming Loyalty with Big Insights from The BIG Handshake 2024 in Amsterdam

Our team recently participated in The BIG Handshake (TBH) in Amsterdam, a must-attend event for loyalty experts and retail professionals.
Read more
Customer Engagement
October 24, 2024
5
min read

Uncover the Meaning of Customer Engagement

What is customer engagement, and why is it crucial for your business? Read our insights and learn strategies on how to keep your customers engaged in your business.
Read more