Born from retail.
Building the future of loyalty.

With deep retail DNA, Lobyco Nexus is the AI-powered loyalty and promotions platform that turns everyday shopping into personalised, profitable relationships.

Lobyco loyalty app screens

Trusted by industry-leading retailers worldwide

  • 0%

    increase in monthly spend after transforming members from non-digital to digital

  • 0.0B+

    Personalised offers allocated in 2023

  • 0 years

    lower average age for Scan & Pay users vs other app users

  • 0ms

    average API response time

Make loyalty your strongest competitive advantage

Lobyco Nexus is the AI-powered, real-time loyalty and promotions platform that turns every customer touchpoint into measurable growth.

Lobyco Nexus campaign builder creating a Basket Bonus reward, beside the personalised bonus offer a member sees in the app
  • Loyalty & Rewards

    Flexible points, tiers and rewards that keep members coming back.

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  • Promotions & Gamification

    Offers, games and challenges that turn everyday shopping into engagement, bigger baskets and repeat visits.

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  • Orchestration & Real-Time

    Real-time triggers and orchestration that react to every customer action, in the moment.

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  • AI-Powered Personalisation

    AI-driven offers and content tailored to each member, automatically.

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  • Insights & Intelligence

    Deep analytics and reporting that turn loyalty data into action.

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  • Branded App Experience

    A fully white-labelled app experience, built and hosted on your own brand.

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An innovative AI-powered loyalty and promotions platform

AI is embedded into every part of Nexus, to help you automate campaign creation, analytics, and grow your loyalty programme.

AI Genie is your digital data analysis colleague. Ask in plain language, follow the thread on what is driving performance, and get a clear answer back with the visuals behind it.

Take your personalisation game to the next level with AI-powered 1:1 relevance. Your customers will get the right incentive, in the right moment, tailored to them.

The AI Genie assistant inside Lobyco Insight, inviting questions about loyalty data

Don’t just take it from us…

Our clients and their success stories

"As Marketeers, we are always challenged so hard on showing return on investment, and that is not always easy to do. But this partnership with Lobyco is really going to make that direct link between what we deliver to our customers, and the impact that it actually makes."
When we researched the market and looked at what Lobyco has to offer, it was the perfect solution to what our members had asked for. Everything that is in the toolkit is exactly what our members wanted. It's been a brilliant collaboration with like-minded people and like-minded solutions.
We chose to collaborate with Lobyco as we are a hypermarket and grocery retailer organisation, and one of Lobyco’s expertises is developing very strong loyalty programmes across different continents. We want to enhance the customer experiences and to drive our growth even further.
Built to connect

API-first, and built for the stack you already have

Your CRM or CDP, e-commerce, point of sale, payments and identity systems feed into Nexus through standard APIs. It runs alongside what you already have rather than replacing it, and it is modular, so you can start with one part and add the rest.

Lobyco connects to POS, CRM, eCommerce, member data, data science and partner systems, and powers games, personal offers, loyalty currency, subscriptions, promotions and tiers

Loyalty That Fits Your Industry

One platform. Tailored experiences across retail, pharmacy, department stores, and more.

Here's how retailers grow
with Lobyco

For Marketing & Loyalty

Launch and personalise campaigns without waiting on a developer, and see what each one earned the same week.

  • 0%

    increase in spend after a member activates a personal offer

  • 0M+

    games played in the last 12 months

Creating a new Product Bonus promotion in Lobyco Nexus with a fixed percentage discount, targeted at members aged 26 to 35

Frequently asked questions

Ready to build
personalised loyalty experiences?