Personalised Customer Engagement Solutions for Grocery Retail

Say hello to Lobyco Connect - a powerful, modular, scalable SaaS platform that empowers grocery retailers to deliver seamless promotion management, enhanced loyalty programs, and streamlined checkout capabilities

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14%

increase in monthly spend after transforming members from non-digital to digital

2.5B+

personalised offers allocated in 2023

9 years

lower average age for Scan & Pay users vs other app users

150ms

average API response time

We build engaging loyalty, promotions & checkout propositions

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Here’s how grocery retailers grow with Lobyco

Marketing
Tech
Loyalty
Product
Customer Experience

For Marketing

Elevate sales with a proven white-label app design, enhancing customer baskets

22%

increase in spend after a member
activates a personal offer

104M+

games played in the last 12 months
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For Tech

Deliver cost savings and streamline architecture

“From an IT perspective, it has been really, really easy to collaborate, as Lobyco are such professionals. The solution functioned perfectly straight from the start. It was one of those IT projects that actually ran perfectly - and that’s quite rare!”

Toni Erikssen,

IT Manager at Tokmanni

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For Loyalty

Reward members in real-time and nudge them towards your desired behaviour

18%

increase in store visits in weeks members use the app

2.3m

MAU across Lobyco developed apps
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For Product

Deliver the next big thing in customer engagement in grocery retail and tap into AI driven promotions

From our perspective as a retailer, the most appreciated feature of the Lobyco platform is its facilitation of communication with our members on a personal level. The platform's tools allow us to send tailored messages and offers that resonate with individual members, making our interactions more meaningful and personal, which has also made our loyalty program more effective by ensuring that our communications are relevant and engaging

Gísli Tryggvi Gíslason,

Product Manager at Samkaup

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For CX

Supercharge personalised engagement by delivering CX across multiple touchpoints, motivating members to keep shopping with you, both in & out of store

115%

Increase in spend from game winners in months after a campaign

79%

of personalised offers are activated outside the store
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What sets Lobyco apart

Reward customers in real-time

Customers want & demand more - give them instant gratification

62%

more bonus burnt in the week before pay day vs. the week after

2.6M+

stamp cards activated in the last 12 months
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Transition from mass promotions to personalisation at scale

Our streamlined promotions platform includes hundreds of flexible promotion parameters so retailers can develop a 121 relationship with their members

81%

increase in spend in weeks members receive a voucher

14%

more trips in the weeks members activate a personal offer
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Frictionless check-out and payment

Offer your customers more choice, from how they pay to where they pay, with loyalty currency payments, and a cost-effective self-checkout kiosk solutions that can handle it all (including items without barcodes and even age checks)

80%

of users continue to use Scan & Pay the month after

23%

more store visits after Scan & Pay first use
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Drive member experiences via intuitive design

Choose between our white-label app built specifically for grocery retailers, or seamlessly integrate our solutions into your existing app via widget for maximum flexibility

92%

of app users continue to use the app the following month

16%

increase in spend in weeks members use the app
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Get started easily

Delve into our Insights

Take a read of our latest blog, discover client success stories, or catch up on our latest webinar

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Who are Lobyco?

Meet the team behind the magic

Our Company
Say Hello

Contact us for a demo, media outreach or just a plain old chat

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Don’t just take it from us…

Our clients and their success stories
Our experience working with Lobyco has been very positive, and we have loved the approach of starting the partnership in an agile way... the whole project, from deciding our partner to enrolling the app, has taken less than a year. I believe that is because we found our best fit - a partner that has already proven their worth, understanding our business having come out of a grocery retailer themselves.”

Ken Keelor,
CEO, Calgary Co-op

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During our successful launch of the Samkaup app, Lobyco has really helped us reach our future vision for digital loyalty. An example was emphasizing a positive onboarding with our employees, enabling us to get 98% of Samkaup employees using the app within the first few months”

Gunnar Egill Sigurðsson,
CEO, Samkaup

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Consumers are growing digital at a fast rate and Profi is getting ready to seize this opportunity. In its plans to create a digital ecosystem that may drive more customers to its stores, the network is happy to have joined efforts with Lobyco and acknowledges the progress made so far.”

Pawel Musial,
CEO, Profi

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